Privacy Policy

Effective Date: 10 April 2026

Overview

This Privacy Policy explains how your personal information is collected, used, and protected when you visit this website, submit an enquiry, or access the external booking page. The website is operated in accordance with UK GDPR and the Data Protection Act 2018. By using this site, you agree to the practices described below.

1. Information We Collect

Information You Provide

When you contact us or book an appointment, you may provide:

  • Name

  • Email address

  • Phone number

  • Details of your enquiry

  • Treatment interests

  • Any information you choose to include in your message

If you proceed to treatment, additional information may be collected during your consultation, including medical history and treatment notes. These are handled separately under medical confidentiality and are not stored on the website.

Information Collected Automatically

When you browse the website, standard technical data may be collected, such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the site

This information helps improve website performance and user experience.

2. How Your Information Is Used

Your information may be used to:

  • Respond to enquiries submitted through the contact form

  • Provide information about treatments or services

  • Process and manage bookings made through the external booking page

  • Maintain internal records

  • Improve website functionality and user experience

  • Comply with legal or regulatory obligations

We do not sell or share your information with third‑party marketers.

3. External Booking System

This website includes a link to an external booking platform. When you click through to book, the booking provider may collect additional information required to schedule your appointment.
Please review the booking provider’s own privacy policy, as their data practices may differ from ours.

4. Cookies and Tracking

The website may use cookies or similar technologies to:

  • Improve site performance

  • Understand how visitors use the site

  • Remember user preferences

You can disable cookies through your browser settings. If additional cookies (e.g., analytics or marketing) are introduced in the future, this policy will be updated.

5. Data Storage and Security

Your information is stored securely and only for as long as necessary to fulfil the purpose for which it was collected.
We use appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

6. Sharing Your Information

Your information may be shared only when:

  • Required by law or regulatory authorities

  • Necessary to protect our rights or comply with legal obligations

  • You have given explicit consent

  • Required by the external booking provider to process your appointment

We do not share your information for advertising or marketing purposes.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your data

  • Withdraw consent at any time

  • Object to certain types of processing

  • Request data portability

To exercise any of these rights, please contact us using the details below.

8. Children’s Privacy

This website is not intended for individuals under 18. We do not knowingly collect personal information from minors.

9. Links to Other Websites

This website may contain links to external sites, including the booking platform. We are not responsible for the privacy practices or content of those websites.

10. Contact Us

For questions about this Privacy Policy or how your data is handled, contact:
rejuvenatesouthwestlimited@outlook.com

11. Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in services, legal requirements, or data practices. The most recent version will always be available on this page.